My Services

I charge $80 for the visit and first hour, then $40 for each extra half hour if needed.

📱 Device Setup & Optimisation

  • New device setup — Phones, tablets, laptops, smart TVs, speakers, and smart home devices configured from scratch, connected to Wi-Fi, updated with the latest software, and customised to your preferences.

  • Gaming console setup — Xbox, PlayStation, and Nintendo Switch installed with Wi-Fi, streaming apps, and parental controls so the whole family can play safely and smoothly.

  • TV setup & troubleshooting — Smart TVs connected to Wi-Fi, streaming apps installed, picture and sound settings optimised, and remote controls explained.

  • Printer setup & troubleshooting — Connecting printers for home or small business, fixing paper jams, installing ink/toner, setting up wireless printing, and linking multiple devices.

  • Device renovation & speed optimisation — Clearing out clutter, optimising performance, upgrading settings, and making older devices run like new.

💻 Apps, Email & Cloud

  • Tablet & app lessons — Step-by-step, friendly training on Zoom, WhatsApp, Facebook, Instagram, and other apps. Perfect for staying connected with family, friends, or colleagues.

  • Email setup & clean-up — Creating new accounts, fixing sync issues, sorting messy inboxes, filtering spam, and connecting emails across multiple devices.

  • Cloud storage setup — Help with iCloud, Google Drive, OneDrive, or Dropbox. Files organised, backed up, and accessible across phones, tablets, and laptops. Includes walkthroughs so you feel confident using it.

🌍 Business & Website Services

  • Website & domain help — Personal and business websites supported from start to finish. Assistance with:

    • Domain name setup, renewal, and transfer (e.g., moving to Squarespace or WordPress).

    • SSL certificates, email routing, and DNS management so your website and emails work seamlessly.

  • Website design & builds — Professional yet simple websites designed and built with WordPress, Squarespace, or Wix. Includes layout design, content setup, and integration with contact forms, booking systems, or e-commerce if needed.

  • Small business support — End-to-end help with tech setups for businesses: Wi-Fi optimisation, shared printers, cloud storage, email configuration, domain management, and website hosting. Ongoing troubleshooting available.

🌐 Connectivity & Wi-Fi

  • Wi-Fi help & advice — Fixing slow speeds, weak coverage, or constant dropouts. I’ll review your setup, reconfigure your modem/router, and provide easy-to-follow solutions.

  • Mesh Wi-Fi system setup — Full installation and optimisation of mesh systems for seamless coverage across larger homes, double-storey houses, or small businesses. Includes app setup and a walkthrough so you can manage it yourself.

🎬 Streaming & Music

  • Streaming service setup — Netflix, Binge, Stan, Disney+, Kayo, Amazon Prime, YouTube, and more. Accounts created, apps installed on TVs/devices, and profiles tailored to your household.

  • Streaming troubleshooting — Solving buffering, login issues, or account confusion, so you can watch without frustration.

  • Smart speaker & voice assistant setup — Google Home, Alexa, or Apple HomePod fully configured with Wi-Fi, voice commands explained, and routines set up (e.g., “Hey Google, turn on the TV”).

🔒 Safety & Digital Confidence

  • Online safety & scam protection — Guidance on recognising scam emails, texts, or calls; setting up stronger passwords; enabling two-factor authentication; and protecting personal information online.

  • Tech recycling & upgrade advice — Advice on safely wiping and recycling old devices. Guidance on buying your next phone, laptop, or tablet to suit your budget and needs.

🛠️ Extra Services You Might Need (Optional Add-Ons)

  • Data transfer & backup — Moving photos, files, and contacts to new devices safely.

  • Software updates & security checks — Ensuring all devices run the latest updates and security patches.

  • Peripheral setup — Webcams, external hard drives, monitors, and other office accessories configured and explained.

  • Parental controls & family safety — Protecting kids online by setting restrictions across consoles, devices, and Wi-Fi networks.

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